Payment Options:

All Payments for Taxes, Water, Parking Tickets, Building Permits, City Run Programs, and Service Fees will be made to the Finance Department.

• In Person: Civic Square, 60 East Main Street, Monday through Friday, 8:30 a.m. to 4:30 p.m.  
  
• Payment by Mail:  Enclose payment stub(s)/Parking Ticket with cheque/money order.  If a receipt for payment is required, please send a self addressed/stamped envelope along with the entire bill and your payment.
  

Payment of Tax and Water Billings may be made as follows:

• In person: Civic Square, 60 East Main Street, Monday through Friday, 8:30 a.m. to 4:30 p.m.  
   
• After Hours: deposit payments (cheques only) in the Civic Square drop box, located at the first set of doors of the Civic Square (closest to Cross Street) 
   
• Chartered Banks, Caisse Populaire, Credit Union, Trust Companies.  Payments accepted on or before installment due date only.
   
• Payment by Mail:  Enclose payment stub(s) with cheque/money order.  If a receipt for payment is required, please send a self addressed/stamped envelope along with the entire bill and your payment.
   
• Pre-Authorized Payment Plan forms are available at the Civic Square or can be downloaded below.

Pre-Authorized Payment Plan

Discover the convenience of  the City of Welland’s Pre-Authorized Payment Plan.  This voluntary plan offers you an easy, timesaving way to have your tax payments automatically deducted from your bank account. It means eliminating the chore of ensuring your payment reaches the Civic Square by the due date.  There are no service charges or fees for enrolling in the Plan.  All that is required is completing and submitting the Pre-Authorized Payment Plan Application, along with a VOID cheque.  The Pre-Authorized Payment Plan Application is a pdf file that you can view and print using Adobe Acrobat Reader.  The software is free and available for download.  

How does the plan work?

Payments are deducted on the first business banking day of each month or the installment due date depending on which Option you choose.  NOTE:   In order to participate in the program, all taxes must be fully paid to date.

Option #1 for Taxes

The installment amount due will be deducted on the installment due dates as set out on the tax bill.  

Option #2 for Taxes

This option allows ratepayers to pay their taxes in 11 monthly installments.  The first six months (January-June) will be an estimated amount based on the previous year’s tax levy plus an estimated percentage increase for the current year.  Once the current year’s tax rates are established, the last five payments (July-November) are adjusted to reflect the current year’s taxes, minus the amount already paid during the first six months. Payments are deducted on the first business banking day of each month beginning in January and ending in November. Please note:  Non-Residential properties do not follow the same time schedule as the above.

What if my banking information changes or I want to cancel the Pre-Authorized Payment Plan?

The Plan is entirely flexible.  If your banking information changes, or you want to cancel your Pre-Authorized Payment Plan, you must notify the Finance Department, in writing, at least 15 days prior to the effective date.

If my Mortgage Company is paying the property taxes, can I switch to the Pre-Authorized Payment Plan?

If your taxes are currently being paid by a Mortgage Company and you wish to start on the Pre-Authorized Payment Plan, you will need to contact your service representative at the bank and request that written notification from the Mortgage Company be forwarded to the municipality to confirm this request.  

Questions?

For further information on the Pre-Authorized Payment Plan, please contact our Finance Department at (905) 735-1700.